This page will be updated regularly with the latest information regarding the January 2026 winter storm. MDHA is aware of power outages at some properties and is in contact with NES.
Need a warm place to go?
The Metro Nashville Parks Department is opening Community Centers for people wanting to get out of the cold. The following location is open 24/7 with overnight accommodations and access to food:
- Bellevue Community Center: 7638A Highway 70 S., Nashville, TN 37221
Pets in crates are allowed.
Need a ride?
The Nashville Office of Emergency Management (OEM), in partnership with the Nashville Fire Department (NFD), Metro Nashville Police Department (MNPD) and the Department of Emergency Communications (DEC), to provide safe transportation for residents who need assistance traveling to one of Nashville’s designated warming locations.
This coordinated effort is intended to support individuals who may be at risk due to cold weather conditions and who do not have reliable transportation. The service is available to residents who wish to be transported to an open warming location within Davidson County.
To request transportation call: 615-401-1712 please be prepared to provide the this information:
- Your Name
- Your Current location
- The number of people needing transportation
- Are there special needs or mobility concerns?
- Do you have pets. (pets are allowed for transportation)
Transportation requests will be handled as resources allow, with priority given to those most vulnerable to extreme cold.
Tap or click on the resource to see more information:
Shelter
American Red Cross Shelter:
- Bellevue Community Center
7638A Highway 70 S., Nashville, TN 37221
WeGo Public Transit
WeGo Public Transit will resume regular weekday operations at the start of morning service on Wednesday, Jan. 28, and will no longer be operating on snow routes. The WeGo Star and Star shuttles (routes 64 Star Downtown Shuttle and 93 Star West End Shuttle) will operate their normal weekday schedules. All other regional bus service will not run on Wednesday.
WeGo Access and Access on Demand will also resume regular service on Wednesday. Paratransit customers are advised to prepare for possible delays as drivers will be proceeding with caution through neighborhoods. If conditions are unsafe, affected customers will be notified. If customers have trouble reaching Access via phone, they are advised to email AccessMTA@nashville.gov.
The Journey Pass registration event scheduled for Wednesday at East Park Community Center has been cancelled.
Please visit https://www.wegotransit.com/ride/weather-alerts/ for the latest updates.
Replacement SNAP Benefits (for current SNAP recipients only)
The Tennessee Department of Human Services is prepared to provide replacement Supplemental Nutrition Assistance Program benefits to current SNAP households who suffered losses due to severe weather, which may have caused power outages or a household misfortune.
These replacement benefits are available for existing SNAP recipients who:
- Lost food due to a household misfortune
- Lost food due to a power outage of 12 hours or more
Weather Updates
Roadways
Metro Public Schools
Metro Schools will be closed Monday, Feb. 2. District and school-based staff will report to work on a half-day schedule.
MNPS knows families depend on schools not only for learning but also for a warm, welcoming environment and access to nutritious meals. MNPS will continue working closely with city partners on a plan for the reopening of schools.
Need other assistance?
The State of Tennessee has set up a winter weather information hotline for those who are impacted to learn about available resources or be guided to the right help. Call the hotline at: 1-844-4TENN-4U (1-844-483-6648).
Visit the Nashville VOAD response page to complete the Needs Tracker survey.
Call 2-1-1.
Updates
1 p.m. Tuesday, Feb. 4
Watch Mayor O’Connell’s latest news conference with Metro leaders:
11:30 a.m. Wednesday, Jan. 28
Watch Mayor O’Connell’s latest news conference with Metro leaders:
7 a.m. Wednesday, Jan. 28
Update from NES:
Current customers without power: 106,000
Total broken utility poles: 303
NES has approximately 900 line workers diligently making progress to restore power with more crews on the way. Crews continued to work through the overnight hours and will not stop until all customers have been reached. Additionally, 220 vegetation workers as well as supplemental contract teams have been deployed to complement restoration efforts.
2 p.m. Tuesday, Jan. 27
MDHA offices will be closed Wednesday, Jan. 28. Residents who need to report a maintenance emergency before the Agency reopens should call their leasing office and select option 1 when prompted.
Update from NES:
NES deployed 700 lineworkers across the service area this morning and will add more throughout the day. Additionally, 207 vegetation management teams as well as supplemental contract teams have been deployed to complement our restoration efforts and ensure lineworkers can continue reaching their sites efficiently.
There are currently many areas with outages of 1,000 customers or more. NES restores power by tackling areas affecting the largest number of customers first. We understand being without power is difficult, especially when conditions outside are extreme. Regardless of where a customer lives, every customer is important, and our lineworkers are working hard to restore power to every last customer. No one will be forgotten or left behind; however, utility prioritization practices are to restore the greatest number of customers first.
Right now:
- there are about 130,000 customers currently without power
- at least 216 broken poles have been reported across our service area
11:30 a.m. Tuesday, Jan. 27
Mayor Freddie O’Connell joined NDOT, OEM, NFD, DEC, NES, and MNPD to share response efforts and safety guidance. Watch the full update here:
4:30 p.m. Monday, Jan. 26
WeGo will end service today at 6:15 p.m. Service will resume at 9 a.m. Tuesday, Jan. 27. WeGo Star service and regional bus service will not run on Tuesday.
Please visit https://www.wegotransit.com/ride/weather-alerts/ for the latest updates.
Update from NES:
NES restores power by tackling areas affecting the largest number of customers first. We understand being without power is difficult, especially when conditions outside are extreme. Regardless of where a customer lives, all of our customer base is important, and our lineworkers are working hard to restore power to every last customer. No one will be forgotten or left behind; however, utility prioritization practices are to restore the greatest number of customers first.
Right now:
- There are about 163,000 customers currently without power
- At least 161 broken poles have been reported across our service area
NES has doubled its workforce since Saturday night and will be bringing in additional lineworkers this evening. Currently, there are nearly 500 lineworkers deployed across our service area. Vegetation management teams and supplemental contract teams have been deployed to complement our restoration efforts and ensure lineworkers can continue reaching their sites efficiently.
With the temperatures expected to be in single digits tonight, we encourage customers without power to seek shelter with family and friends who have power or possibly a hotel or city warming center.
12 p.m. Monday, Jan. 26
Mayor Freddie O’Connell joined NDOT, OEM, NFD, DEC, NES, and MNPD to share response efforts and safety guidance. Watch the full update here:
9:30 a.m. Monday, Jan. 26
Update from NES:
NES teams worked overnight to make repairs and restore power to customers after freezing rain and ice impacted the NES service territory and have since restored power to 60,000 customers. NES and contracted crews will continue operations in rotations, and they will remain on extended 14–16‑hour shifts to ensure we can continue responding to outages quickly.
NES lineworkers restore power by tackling areas affecting the largest number of customers first. We understand being without power is difficult, especially when conditions outside are extreme. Regardless of where a customer lives, all of our customer base is important, and our crews are working hard to get every last outage repaired. No one will be forgotten or left behind; however, utility prioritization practices are to restore the greatest number of customers first.
Right now:
- there are about 175,000 customers currently without power
- at least 109 broken poles have been reported across our service area
NES will double its workforce by midday today, with nearly 300 lineworkers deployed across our service area. Vegetation management crews and supplemental contract crews have been deployed to complement our restoration efforts and ensure lineworkers can continue reaching their sites efficiently.
Along with city officials, NES also continues to ask for the community’s help. If your power is out, do not call 911. We need to keep those lines open for emergencies. But if you see a downed power line, that is an emergency, so that is when it is appropriate to call 911. We ask that everyone stay away from downed power lines, and to always assume they are live and dangerous.
How to Stay Updated
- Report outages by texting OUT to 637797 (NESPWR) from the phone number linked to your account, or by calling (615) 234‑0000.
- NES will share restoration information on X (formerly Twitter) and Facebook throughout the event.
9 a.m. Monday, Jan. 26
WeGo Public Transit will operate Saturday service beginning at 9 a.m. on major corridors and with snow route detours on Monday, Jan. 26. WeGo Star service and regional bus service are suspended.
7:30 a.m. Monday, Jan. 26
MDHA offices are closed Monday, Jan. 26. Residents who need to report a maintenance emergency before the Agency reopens should call their leasing office and select option 1 when prompted.
Update from NES:
NES teams worked overnight to make repairs and restore power to customers after freezing rain and ice impacted the NES service territory, and have since restored power to 60,000 customers. NES and contracted crews will continue operations in rotations, and they will remain on extended 14–16‑hour shifts to ensure we can continue responding to outages quickly.
Right now:
- there are about 175,000 customers currently without power
- at least 97 broken poles have been reported across our service area
- more than 70 distribution circuits are out and in the process of being restored
- there are less than 35 circuits with over 2,000 customers out now
Outages during this event peaked at 230,000, marking the largest number of outages at one time NES has ever experienced even compared to the May 2020 derecho windstorms, when outages peaked at 200,000. NES will double its workforce by midday today, with nearly 300 lineworkers deployed across our service area. Vegetation management crews and supplemental contract crews have been deployed to complement our restoration efforts and ensure lineworkers can continue reaching their sites efficiently.
5 p.m. Sunday, Jan. 25
Mayor Freddie O’Connell joined NDOT, OEM, NFD, DEC, NES and MNPD to share response efforts and safety guidance. Watch the full update here:
