Starting Jan. 13, 2026, the login process for RentCafé will change to a passwordless system. Here’s what you need to know:
What’s Changing:
- You will no longer need a password to access your account. Instead, you will log in using your email address.
New Steps for Logging into RentCafé:
- If your current username is not an email address, you will be prompted to update it to an email address the first time you log in after the change takes effect on Jan. 13.
- You will enter your email address on the login page. Your email address will serve as your username. You will no longer need to remember a password.
- You will choose to receive either a one-time passcode or a secure link sent to your email address or as a text message each time you log in.
- Use the code or click the link within 10 minutes to access your account.
- You may also sign in using Google or Apple if your portal email matches your Google/Apple account.
Registering for Waiting Lists:
This change may lead to a few extra steps when registering for upcoming waiting lists. Please read carefully before you attempt to apply for the waiting list to avoid any confusion or delays.
Find the description below that best matches your situation.
- I have previously registered for a waiting list at any MDHA property using my email address as my username.
- You can use that same email address as your username for these waiting lists.
- I have previously registered for the waiting list at any MDHA property with a username that was not my email address.
- Click here to locate the property you previously applied for and log in with that username. When you do, you will be prompted to update your username to your email address. This email address must not have been used to apply for a past waiting list. If the email address has been used in the past, you will need to create a new email address. That email address can then be used to register and apply for future waiting lists.
- If you can’t remember the username you used, you can search your email inbox history using the keywords “User Registration Confirmation” and look for the property name in the subject. Open the email to find your username. If you can’t find the email confirmation, you will need to create and use a new email address.
- I have never registered for the waiting lists at any MDHA property.
- You can register for these waiting lists using your email address. That email address can then be used to register and apply for future waiting lists.
- I’m not sure which category I fall under.
- The easiest possible solution, which will allow you to avoid any delays on the day the application opens, is to create a brand-new email address using a free email provider like Gmail, Yahoo!, Outlook or iCloud. You can then register using that email address, and it will work to register for any MDHA properties in the future.
You may register for a property before an application period opens by clicking on the “Register Now” or “Click Here to Register” links at the bottom of the property’s RentCafé page. Registering for a property does not place you on that property’s waiting list. You will still need to apply once the application period begins. The waiting lists are built on a first-come, first-served basis, so completing the registration process in advance may save you time when applying.
Need Help?
- If you have trouble logging in or updating your email, the website will provide you with a number to call for technical support.
