Starting Jan. 13, 2026, the login process for RentCafé will change to a passwordless system. Here’s what you need to know:
What’s Changing:
- You will no longer need a password to access your account. Instead, you will log in using your email address.
New Steps for Logging into RentCafé:
- If your current username is not an email address, you will be prompted to update it to an email address the first time you log in after the change takes effect on Jan. 13.
- You will enter your email address on the login page. Your email address will serve as your username. You will no longer need to remember a password.
- You will choose to receive either a one-time passcode or a secure link sent to your email address or as a text message each time you log in.
- Use the code or click the link within 10 minutes to access your account.
- You may also sign in using Google or Apple if your portal email matches your Google/Apple account.
Need Help?
- If you have trouble logging in or updating your email, the website will provide you with a number to call for technical support.
